Set up named spaces and suites

If your venue has named suites, boxes, or seating areas, guests can pick theirs while ordering instead of you sorting it out afterward from a free-text field.

Your spaces library

Spaces live in one shared library per workspace, so the same "Suite 101" can be reused across several calculators instead of recreated each time.

• On the Events page, open the utilities menu and choose Venues.
• Click Add space.
• Fill in the name customers see (e.g. "Aitio 101"), the Seats count, and optionally a Number.
• Save.

Deleting a space here removes it from every calculator it's assigned to, CaterWay asks you to confirm first.

Assigning spaces to a calculator

The library alone doesn't put spaces in front of customers, you assign them per calculator:

• Open the calculator in the builder and go to the Spaces tab.
• Turn the section on with the switch.
• Click Add Space to create one just for this calculator, or Import Space to pull one in from your library.

A space imported from the library is shared: editing its name or capacity here updates it everywhere else it's assigned too, CaterWay shows a note ("This space is shared…") when you edit one.

Two different numbers

A space can carry two. Best for is how many it seats comfortably. It stops nothing: the customer sees it beside the name, and a larger party is told the space will be a tight fit and can pick it anyway.

The Set a firm limit switch, and Most guests you will take under it, do not refuse a booking on their own. By default nothing on a space turns a party away. Every space is offered whatever the party size, the number reads as advice, and the guest count the customer typed is never rewritten for them.

When to narrow the list

The guest count is asked before the space is chosen, so each calculator can decide whether to narrow the list to what the party fits into.

In the calculator builder, the Spaces tab has Show only spaces the party fits. Turn it on where a capacity is genuinely absolute, an arena suite that seats twelve and no more. Spaces the party does not fit into then drop out of the list, and the guest count cannot go past the space they picked.

What guests see

On the calculator, guests choose their space alongside the rest of their order, the number shown next to each name so a party of 20 knows which suites will be snug.