Digital order flow
Link instead of an email thread
To set up
Sound familiar?
Arenas and event venues often run suite and meeting-room orders over phone and email. CaterWay moves the whole process online.
Two orders for the same suite
Your calendar and your orders live in different places, so a double booking often surfaces too late. CaterWay flags the overlap immediately.
One price for every space
A VIP suite, a meeting room and a full hall should not share a menu. Give each space its own calculator, its own pricing and its own capacity.
Last-minute phone calls
Suite holders and meeting organizers order online ahead of time instead. All that is left for you is a confirmation, not guesswork on game day.
Per-space pricing
A calculator for every space, in ten minutes
Upload your menu as a PDF, a photo or plain text and AI reads the dishes and prices straight into your account. Do it once per suite or meeting room, each with its own menu.
- AI imports your menu, or type it in by hand
- Three ready-made styles: classic, modern and menu card
- Unlimited spaces and categories
Double-booking protection
See at a glance which space is already taken
Every suite, meeting room and event in one calendar. Overlapping requests are flagged, so a double booking never slips through.
- Multi-day events and part-day blocks
- Calendar feed into your own calendar app
- Prep sheets straight from the event
Space, time and price
Every space gets its own rules
Choose the right booking mode for each space: the whole day at once, or an exact time window, for example a meeting room from 9 to 12 with a different group the same evening. Set a maximum guest count and a fixed room fee, and rent out tableware on the same order.
- Slot booking: the same space can be booked for several shorter windows on the same day
- Capacity limits per space
- A fixed room fee the client sees immediately in their quote
- "Free when catering reaches X": the room fee drops to zero automatically once a catering order for that space passes the threshold you set
Volume discounts
Bigger event, better price, automatically
Set your discount tiers by guest count once. The calculator applies them to every order, from a single suite to the whole hall.
- 10–24full price
- 25–49−5 %
- 50–99−10 %
- 100+−15 %
You set the tiers. Every quote applies them on its own, and the customer sees the better price straight away.
Quote management
Every space request in one view
New requests, quotes in progress and confirmed orders in a single list, broken down by space.
- Email notification for every new request
- One-click order confirmation
- Messages with the client in the same view
From acceptance to event day
The client signs, the rest takes care of itself
When you send a quote, the client opens it on their own link, ticks that they accept your terms and signs electronically on their phone. You both keep a signed PDF of exactly what was agreed, timestamped and verified.
- An accepted order books the space and the date on your calendar automatically
- The order adds itself to the event prep sheet, no extra work
- Three automatic reminder emails: quote follow-up, event prep reminder and a thank-you
- Each reminder can be switched on or off in settings
Warehouse (Pro)
Tableware and supplies reserve themselves with every order
On Pro, an accepted order automatically reserves the tableware and supplies it needs from your warehouse, space by space. You always see what is already committed and what is still free, without counting it yourself.
- Reservations are derived straight from accepted orders
- Buffer days for cleaning and transport between events
- Opening-balance import when you turn warehouse tracking on mid-season
Languages
Clients order in their own language
Twelve ready-made language packs, one click each. Ideal for international events and out-of-town guests.
- Suomi
- English
- Svenska
- Norsk
- Dansk
- Deutsch
- Nederlands
- Français
- Español
- Italiano
- Português
- Polski
- Your own language
Every word on the calculator is editable, so you can add any language you want, or reword a ready-made pack in your own voice.