Click any row in Tarjouspyynnöt to open it (a side panel on desktop, its own page on phones). What you can do next depends on where the request currently stands.
While it's still open (New, Viewed, or Quoted)
A big green Confirm Order button books it outright and emails a confirmation to the customer. Below it, three smaller actions:
- Modify & resend: edit items or prices, then send an updated quote
- Request Info: ask the customer a question before you commit to a price
- Decline: turn the request down with an optional reason
Above the action bar there's always a Reply button for a plain message, and an Edit quote button for changing items without necessarily sending anything.
Tip
If the requested date collides with a blocked day or an already-confirmed event, confirming pauses on a dialog asking whether to accept anyway, so you never double-book by accident.
Editing items
Edit quote opens the line-item editor: add products from your catalog, adjust quantity or price per line, remove a line, and optionally add a note explaining what changed. Every save is kept as a numbered revision under the Revision history tab, so you (and the customer, if you email the update) can see exactly what moved.Once it's Accepted
The action bar disappears: there is nothing left to answer. The status steps stay at the top, the payment pills sit under them, and once the event date has passed the status reads Completed on its own, with nothing to click. If a job wrapped up early (or fell through after you'd already booked it), Mark as completed is in the ••• menu.
Other things you can do from the ••• menu
Copy Quote (plain text), Preview Email, Copy approval link (for the customer's self-serve accept/decline page, shown once you've sent your offer; the quote email also carries the same button automatically), and generating a kitchen prep sheet.Was this article helpful?