The short answer
ChatGPT and other AI chatbots are good at a first draft: a warm opening, menu descriptions and a tidy layout. They are not reliable with prices, quantities, dates or terms. Check every number yourself, or keep the numbers out of the chat entirely.
What it does well, and what it gets wrong
Good jobs for a chatbot
- Rewriting your rough notes into a friendly opening paragraph
- Menu descriptions that make a dish sound like what it is
- Turning a long email thread into a short summary of what the client wants
- Checking your own text for tone and typos
- Translating a proposal for a client who reads another language
Do not leave these to it
- Prices and totals. It does not know your costs and can get arithmetic wrong.
- Quantities per guest. It guesses, and a guess is a shortage or waste.
- Dates, times and availability. It has no access to your calendar.
- Allergen and dietary claims. A wrong claim is a safety problem.
- Terms, deposits and cancellation rules. These are your business decisions.
A safe way to use it
- Price the event yourself first, from your own costs.
- Give the chatbot only the text parts: the occasion, the style of food, the tone you want.
- Paste its draft into your proposal, then add your own price and terms.
- Read the whole thing once as if you were the client.
Think twice before pasting a client's name, phone number or event details into a chatbot. Check how the service you use handles what you type into it.
Where the real time goes
Writing the friendly paragraph is rarely what eats an evening. The time goes on working out prices, checking quantities and copying the same menu into document after document. That is a calculation job, not a writing job. CaterWay does it from your own menu and prices: the customer builds the order on your website and the quote arrives already priced. Your words stay yours. See how it works.